Shipping policy
Processing Time
Orders are processed within 1–3 business days after purchase.
Once your order has been shipped, you will receive a tracking number via email.
Shipping Times
Estimated delivery times:
- United States: 7–14 business days
- Europe: 7–14 business days
- International: 7–20 business days
Shipping times may vary depending on your location and customs processing.
Shipping Cost
We offer free worldwide shipping on all orders.
Tracking
All orders include tracking information.
Please allow a few days for tracking updates to appear after your order has been shipped.
Delays
While we do our best to ensure timely delivery, Phantom Labs is not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package appears lost or stolen, contact us at:
and we’ll do our best to assist you.